June 05, 2025
We are thrilled to inform you that we are installing meters, allowing you to view and monitor your usage on your phone! After we've installed your new meter, please contact us and we will send you all the information you need to get started! After you receive the information from us, follow the instructions. When you've finished, all you must do is install the app on your phone. The app will allow you to see your water usage from your phone. You will also be able to set alerts for high usage and leaks. The app is called “EyeOnWater”.
January 18, 2024
If you go out to your meter and try to shut it off, and it does not turn easily, STOP!!! Please DO NOT try to force the valve to turn! Call us for further directions. If the meter is frozen it will not turn easily. Trying to shut a valve with ice in it will strip the valve out, resulting in having to dig up the meter to repair it, or worse. Also, DO NOT try to thaw a frozen meter! Only RWD 3 Rogers representatives are authorized to perform any kind of maintenance inside the meter box. Harming the meter box, lid and anything inside the meter box could result in charges to the customer.
Emergency number 918-341-0851
Stay safe & warm!